Testimonials
The Graeme Hick Pavilion is one of our largest and most popular hospitality spaces. It overlooks the pitch and has a glass windowed wall to show the best view of the pitch and Cathedral. However, as it is mostly glass on one side, in the summer, we have issues with it being too hot in the conference room. Therefore, we decided to install air conditioning in the conference room and our players gym. We have worked with IRS before for previous air conditioning services and refrigeration works. I got in touch with our Key Account Manager with IRS who is absolutely fantastic. Between measuring for the quote and commissioning the air conditioning, IRS have been nothing but helpful and flexible to work around our events. Equally, the engineers have also been brilliant, flexible, friendly and have cleaned up after themselves as they have been doing the work. I could not recommend IRS enough and we have already booked in for some additional work with them. Not only will the air conditioning help with the summer heat, but it also allows us to be more sustainable as a club by moving away from gas central heating to using the air condition units for heating as well as cooling.
Hannah Jones
Worcestershire County Cricket Club
Can I just thank you all for your great help you have been to me during my tenure at De Montfort Uni and also Leicester Uni. It has been a pleasure to work with you all, and I'm sure as I leave UoL that I leave all the cooling and ventilation in very safe hands. Again, thank you. Regards Mike
Mike Smith
University of Leicester
I recently had my air-conditioning unit installed by IRS, and I couldn’t be more impressed with the entire experience. From start to finish, the service was efficient, professional, and exceptionally well executed. highly recommend IRS to anyone looking for top-tier aircon installation. Excellent workmanship, great communication, and superb professionalism. ⭐⭐⭐⭐⭐
Michelle Keegan
Alexandra Hospital
The heat output from the units is just as powerful as the cold air in the summer, which is brilliant, and I believe saves money. I am now the proud owner of five A/C units (all of which IRS have installed and serviced for me), which I find efficient and cost-effective.
Su Willmott
Action HR Ltd
We approached IRS to work with us developing a more proactive approach to the service contract, IRS responded well in developing a much improved service contract that focussed on preventing failures rather than managing them, the contract cost initially increased to support the service time needed to maintain the equipment, parts were replaced periodically instead of reactively, we also introduced a monthly review meeting to improve communications & service support & track open queries on both sides.
Lee Baker
Chief Engineer, Premier Foods Carlton Bakery
I am happy to provide a positive testimonial for IRS, with whom I have had the pleasure of working with for over 15 years. As part of the Food Industry, it is imperative that we have access to relevant data, the IRS Client Portal allows me to quickly obtain what I need, when I need it. I have no hesitation in recommending IRS to anyone in need of their services.
Paul Setchell
Factory Manager, Essentia Protein Solutions Ltd
Herefordshire & Worcestershire Health & Care NHS Trust have been working with IRS for a number of years and recently renewed our maintenance and reactive repair contract with them. We have found the service provided has been to a good professional standard which has helped in maintaining our estate function across a variety of Trust buildings from offices to inpatient units
Phil Comens
Technical Estates Manager, Herefordshire & Worcestershire Health & Care NHS Trust
IRS are our specialist contractor for all cooling onsite. Managers, office staff and engineers are professional, helpful and very knowledgeable on all systems we are responsible for. On many occasions IRS have gone above and beyond to ensure critical systems are kept running or repaired in a timely manner.
Sam Poyner
Assistant Technical Service Manager, Equans AT Worcestershire Royal Hospital
IRS has consistently delivered a customer-focused maintenance and reactive service, including asset registration surveys and Installation of cold rooms. Their safety-conscious and technically proficient approach, coupled with efficient service administration, reflects their excellent value for money, earning our wholehearted recommendation. The client portal is fantastic.
Christopher Pitt
Estates Maintenance Manager, University College Birmingham
IRS Ltd are our current incumbent air conditioning service contractor. Towards the end of last year, we approached them to carry out some compliance works, which include our statutory TM 44 Inspections. IRS managed the whole process to ensure that the process required minimal input from our team.
Steve Davis
Maintenance Manager, University of Gloucestershire
AKW have been working with IRS for over 8 years and their service has always been excellent. Their understanding of our business needs enables them to provide an extremely high standard of servicing and maintenance of our air conditioning and heating systems.
Matt Till
UK Quality And Facilities Manager, AKW Ltd
The new Client Portal is great, really good for looking up items & finding out information on what we use.
Ryan Tooze
Facilities Manager, Cadbury World
At Cadbury World we always look to work with businesses who share the same values as us, taking a pride in delivering the very best quality. IRS Ltd is a highly respected team which we work with on our long term cooling and cost saving strategy. Their experience is unsurpassed.
Tim Gimbert
Operations Manager, Cadbury World













































