At Cadbury World we always look to work with businesses who share the same values as us, taking a pride in delivering the very best quality. IRS Ltd is a highly respected team which we work with on our long term cooling and cost saving strategy. Their experience is unsurpassed.
After servicing the air conditioning units, and due to the great service you've provided us with, i was hoping you could give us a quote for a call out to one of our fridges that has broken down.
The new Client Portal is great, really good for looking up items & finding out information on what we use.
Great Bear Distribution (SKDC) have been working with IRS now for over 12 years on our warehouse chill systems and associated equipment. We have been so impressed with them that we have invited them to quote for the service contract of our air con units around the site too!
“Your company should be proud of the way in which you have gone the extra mile and make yourself available to assist a new client, the service has been beyond our expectations and the service level set by our previous suppliers.”
“AKW have been working with IRS for over 8 years and their service has always been excellent. Their understanding of our business needs enables them to provide an extremely high standard of servicing and maintenance of our air conditioning and heating systems.”
IRS Ltd are our current incumbent air conditioning service contractor. Towards the end of last year we approached them to carry out some compliance works, which include our statutory TM 44 Inspections. IRS managed the whole process with their 3rd party providers, to ensure the process required minimum input from our team. The reporting was detailed and some of the recommendations from the report has proved very useful.
IRS have worked with University of Leicester for 1 year. During this time IRS have provided a customer focused reactive and planned maintenance service including asset registration surveys. IRS staff are personable and professional and have had regular direct liaison with academic and support buildings users without compliant. IRS staff are safety conscious and technically proficient with a wide range of ventilation or refrigeration plant and different manufacturers. Service administration including work records, certification and invoicing is well organised and timely. IRS are well managed and have reliably met service level KPI’s. IRS are excellent value for money and I would not hesitate in recommending them.
Can you pass on my thanks to the lads who installed the A/C in the training room. They’ve done a really neat & tidy job which was commented on by the client.